Shipping policy

For shipments to international (non-US) addresses, please read carefully. Healthy Bones Co. is not liable for any additional fees, duties, or customs charges that may apply.

  • For those in the United States, 10% off is applied to all subscriptions regardless of products ordered. All orders over $129 receive free shipping.
  • For international orders, the 10% off is also applied to all subscriptions. Shipping charges already include basic duties and related charges that may apply depending on your delivery address. Once you enter your address at checkout, available shipping options will appear.
  • We are not liable for and will not refund any orders lost, damaged or confiscated by customs. You are purchasing at your own risk.
  • Once processed, international shipments may take 2-6 weeks to arrive. This can vary greatly based on the country and its customs process.
  • Some duty tax fees may apply, however we cannot predict them in advance. Please refer to your Customs agency for more information before ordering.
  • At this time, Healthy Bones Co. ships to the United States, Canada, United Kingdom, Australia, Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, the Netherlands, Norway, Poland, Portugal, Spain, Sweden, and Switzerland.

We are currently in the process of expanding to additional countries.

Please note that customs regulations can change monthly in each country; if not adhered to properly, your order is at risk for being returned or confiscated. We are not liable for any damages or additional fees caused or accrued by customs. We are not liable for and will not refund any orders confiscated by customs; you are purchasing at your own risk. If a package is returned to us by Customs in good condition, we will refund you for the cost of the product minus the shipping cost and processing fees incurred by us.

Please see the below countries we are unable to deliver to per their customs laws and restrictions: Afghanistan, Barbados, Belarus, Bhutan, Brunei, Cuba, Laos, Macao, Niger, Russia, Slovenia, South Sudan, Syria, Ukraine, Yemen.